UK Store surveys

www.debenhamsfeedback.com – Debenhams Customer Experience Survey

28 780
Debenhams Customer Experience Survey

Do you love to shop? Debenhams Department Store has a range of fashion, jewellery and homewares all under one roof. Shop for your favourite brands including Coast, Jasper Conran, Warehouse, Pineapple, Levi’s and Converse or visit the electrical department for household appliances and home entertainment. If you are a Debenhams customer and want to give your feedback on the service you received on your last visit then visit the below survey for your chance to win £1000.

Debenhams Customer Experience Survey

The customer experience survey is designed for Debenhams to get feedback on the products and service they provide and gives customers the chance to win cash prizes in return for their suggestions.

www.debenhamsfeedback.com – Win £1000

The survey should only take a few minutes and can be accessed by visiting the online survey website at www.debenhamsfeedback.com. Upon completion you will be entered into the daily draw to win £1000 or get the chance to instantly win an iPod! There are 10 chances to win just enter your receipt number to get started.

About Debenhams Customer Experience Survey

Website: www.debenhamsfeedback.com
Grand Prize Draw: £1000
Instant Win Prize: iPod

28 COMMENTS

  1. Purchased today at Stratford on Avon. Served by MARY on perfume counter. Dolce Gabbana light blue. She was excellent I only went into the store to enquire but she was that helpful and efficient I made a purchase. She is a credit to your company. Well done. Thank you. I will be in to buy again.

  2. I bought a handbag in the Sale
    Pat Williams served me, very polite and helpful, even noticed when I was walking around the store that my own handbag was open, and said to be careful that someone may pinched my .

    Plesant experience shopping in Debenhams Wrexham

  3. My mother bought an outfit for a wedding at your Colchester branch and we were assisted by a wonderful lady called Giselle. She had some lovely ideas and could’nt be any more helpful. What wonderful customer service.

    Linda and Odell Bowen

  4. went to meadowhall i found the staff both in the bra and till staff . both were very helpfull when i was trying bras on then . at the till both was very good and helped me with the fitting of me with correct bra for me .till staff for explaining about a debenhams card .

  5. My wife and i shopped at Milton Keynes on April 24th 2012 the
    sales team was a credit to DEBENHAMS true professionals at there
    work polite and so helpful you could of wished for a better day we hope they keep it up for the future years ahead WELL DONE From
    Mr&Mrs Washington

  6. donna may 6th 2012 pm, just been to debenhams in preston, was served by a very helpful and pleasant natured young man called robby dawson, if i was in the retail business he is just the sort of young person i would like working for me, he is a credit to debenhams, keep up the good work robby.

  7. I have been to Debenhams in Sutton on the 16 th May 2012. The costermor service was excellent. A lady called Kim gave me some brilliant advice at the Clinique counter. Thanks for your advice and kindness. Keep it up Kim.
    Manohari jayamanna

  8. Kuda, after years of going shopping but coming with nothing, I went to debenhams Croydon after hering abt a personal shopper, I was helped by Helen who was really great, I mean I have never won a dress but she helped me get a perfect dress for my shape, really pleased and its free.

  9. I visited Debenhams store Glasgow yesterday and i found s shoes which i decided to buy it. I was treated very nicely and professionally by Staff (Lianne) when I didn’t find the right size and she had to get from main store. Really she was very professional

    Hadi

  10. Bought a last minute prom shirt tie and some shoes the other day from the debenhams store in Middlesborough. Have to say i have never met such a pleasant sales assistant (named Shirley). She helped me find exactly what i wanted. She literally saved my life! Would just like to thank her for such great help and fantastic customer service.

    Liam

  11. Went to Southport today ,after shopping in debenhams went for sandwich and a coffee..What a disappointment,we bought two Turkey and stuffing toasties,two chocolate slices and a coffee it came to £15.08 but what an awful toastie, thin toast with pressed turkey ( dry as could be) at £3.99 a go I am sure you could do much better….In future I will eat in M&S AS theirs is a much more up market sandwich for the cheaper price £3.49 ..very disappointed shopper

  12. What a shop!! I went last Tuesday to the Carmarthen outlet to buy my wedding outfit for my daughter’s wedding. We were able to get the whole outfit there. (I was delighted! and surprised at how low the cost was). I had so much to choose from, and my daughter was also able to get ALL of the bridesmaids shoes – awwww they are lovely! I also was fitted for my correct bra size – THANKS KATIE!!All these years I have been wearing the wrong size!! Congratulations to the pleasantness and helpfulness of all the staff there. Well done!!

  13. I was at Oxford st. outlet today and I had a wonderful experience, the staffcustomers interaction was excellent, all staff wear a smiling face, nicelysmartly dressed, no long queues at paying point. I am so happy too have made my purchase there. I shall be back soonest.

  14. i was shopping at debenhams oxford today. i was served b a young lady on mens fitting rooms by the name Courtney. Me and my wife was greeted with a big smile. she gave excellent service, offered a different size, or to order in store. She entertained my wife whilst i was trying clothes on also. I was very pleased with the way she helped out,will be back again for more good service.Thankyou.

  15. Susan Heath. 26th february 2013.
    I feel I must congratulate Steph, who works at Debenhams Store, Llandudno.. I wanted to purchase the Angel Perfume by Thierry Mugler. I did not really know what the best value for money was or the difference between Eau De Parfum and Eau De Toilette, neither was I aware that if one buys a refillable bottle, then they can get their original bottle refilled with their favourite perfume for around half the price of a standard bottle! What a great idea!.
    Steph also took an interest in the fact that I was wanting it for a special occassion this friday, which I was quite nervous about. She was so helpful and gave good advice too.
    In a nutshell, Steph was friendly, caring, and went out of her way to make sure I was totally happy with my purchase.. By the time I was ready to say bye to her, she felt like a friend!I cant wait to go back and shop at Denenhams again. Well Done.

  16. I was shopping at Debenhams in Milton Keynes and while I was there I decided to get a bra fitting. I must say that the service was brilliant and venesso was great,by also giving me helpful tips. Not only was she helpful but very polite and friendly,. And I will love to continue shopping there. Thank you

  17. Collected my order from Debenhams in Lincoln,it was a present for my husband .The whole process was so easy I will be using you over Christmas as it will be so much quicker and easier.Can not name any one as being special as every one was so polite and helpful.

  18. As a new user of online shopping, I am very impressed with the Debenhams website, it is definitely one of the best, every thing is well displayed and very good descriptions of items. Also very easy to place your orders, delivery excellent. Well done Debenhams!

  19. Went to collect an on line purchase, very quick and efficient service at desk. Then went on to select sale items for a holiday, served by Diane at Sunderland store, she could not have been more helpful, great advice, brilliant attitude, friendly and polite, a great asset to your customer service team, well done.

  20. Went into Debenhams, Guildford branch to get my watch strap repaired, I didn’t that this would be possible, the lady behind the counter stated that she would have it fixed within a few days as nothing was impossible and she would have the part required somewhere amongst her many drawers,went back a week later and completely repaired at a nominal cost. A big thank you I will definitely use again.,

  21. Denise Belton 18th January, 2014
    I went into my local Debenhams to purchase a ballgown i’d seen a few weeks earlier, but unfortunately it was no longer there, after speaking with the assistant Stacey, she checked and said that they had some in Carmarethen store, she phoned Carmarthen and had two dresses brought down to Haverfordwest for me to try. I was absolutely delighted as they were the ones that I had originally seen and liked, and now had a choice of colour, i chose the blue dress and when i went to pay for it not only did i get the dress that i wanted originally but there was 70% off the price. I paid £20.70 what a bargain. Thanks Stacey you made my day.

  22. I would like to mention how great the service at Worcester Perfume counter was on Sunday 30/03/14 initially I was browsing and asking for information and Helen was really helpful great skills, Also Gracindar she has always done her upmost best to go out of her way to help and this is not the first time I have purchased from Garcindar so she she is consistent and real asset to your company. I was really happy although I could of quite easily gone else where as the product was cheaper in Boots, but due to her customer service I purchased from your store.

Leave a Reply